Phone words – What technical difficulties are there when in use?

Currently Australia’s phone system will connect all 13 PLUMBER calls to the local plumber controlling that region.

You cannot overdial 13 PLUMBER or Misspell it.

No 13 PLUMBER calls will connect to a 1300 number if incorrectly dialed.

Dial 13 7586 EASY!

How can you win free stuff  – eg: Easy Beach Shower?

The prizes linked to the top email section is designed for the public to gain a reward for leaving their details and help the local plumber learn about the needs of his local clients. The public can enter your details and may be eligible to WIN an Easy Beach Shower. The winner will be announced on the website on the nominated date. The outdoor shower will be mailed to the winner to install (easy to follow instructions will be supplied). Your details will not be ’sold’ to a third party. The competition has been designed to generate awareness of the website and the opportunity for plumbers to connect their business to 13 PLUMBER.

How long is the commitment?

Our plans are long term and we encourage our members to lease from 3 – 10 years to maximise returns on their investment. You will know from your research it is an expensive system to run. Some risk now will bring some differentiation into the market place. The plumbers who have asked this question are usually worried about their own business. This is a normal reaction to a new idea which will make your business more recognisable, some plumbers may not be comfortable with this new fame.

Do you control all of your city or town?

YES. When you lease your 13 PLUMBER phone word you control the region and all the post codes in that region. We have deliberately chosen the older Telecom areas which are larger and do not require postcode sharing or postcode routing. The area you control may very well be bigger then you need!

Why is the deal so affordable?

The idea is new and we have selected fewer areas of interest. As these prices we can cover the cost and still attract a good client to 13 PLUMBER.

How does the phone word work?

Once you are selected to use the 13PLUMBER phone word you can then supply Sarah or Will with your connection number (mobile or landline) and we will have it connected within 48 hours. Everytime a local client dials 13 PLUMBER, it will come to you, without a middleman. Your client will be happy to speak to your independant plumbing business immediately.

Can I attach 13 PLUMBER to different phone numbers at different times?

YES, we have the ability to adjust the connection points and this does attract an extra service charge.

Are there any restrictions on the use of the 13 PLUMBER phone word?

Only as per terms & conditions, however the main restriction is the standard reselling or trademarking of the phone word under your business is prohibited.

Can your client over-spell the 13 number?

NO. In Australia when the client continues to spell 13 PLUMBER  using all the phone pad letters it will still connect to you. Ie: 13 758623 etc. If you client forgets the ‘B’ in plumber you will still receive the call…it does happen!

Is the phone connection included in my charges?

NO. You do not pay for the phone connection as One Plumber already wears that cost. Your rights are for the phone word use itself.

Can I ask to be removed from the 13 PLUMBER mailing list if I decide after all the help I do not want 13 PLUMBER?

YES. I prefer if you do not procrastinate. Our best clients have closed the deal on the phone or within days. However the more research you do the more TRUST you will have with One Plumber. We have the best deal in Australia, but if you locate better and you want to work with One Plumber, we will beat it! A huge issue for our clients is our long term plans and TRUST!

Should I call One Plumber even if I want more information?

It is up to you. If you want to get started we can answer questions. Money today is better than money tomorrow so purchase OR ask what you like about 13 PLUMBER.

Can I ask questions about the 13 PLUMBER by phone or email?

YES. It is really SIMPLE. I find the questions people ask are on this page, however some transactions related to new ideas can give some plumbers anxiety…no worries. Successful partnerships may take time when developing worthwhile opportunities.

Who runs the service?

Sarah and Will run One Plumber on the Gold Coast and 13 PLUMBER is an added benefit to our business and hopefully yours!

How do I secure the number for my plumbing business?

We do have some areas with plumbers unsure of when to commit. Once the location is taken it is gone for good. If you lease the 13 PLUMBER service you will have the 1st option to renew every time.